Booking Terms and Conditions
If for any reason your travel plans change, and you are not going to be able to take a trip with us on the day booked, please be sure to contact us immediately on: +64 (0)3 443 6665 or 0800 555 700 (NZ only)
The following cancellation policy applies to all bookings:
• For bookings cancelled more than 24 hours prior to the departure time, there will be a 10% booking fee.
• For bookings cancelled within 24 hours prior to departure time, or in the case of a ‘no show’, you will be charged the full cost of the trip.
• Adventure Wanaka Ltd reserves the right to apply discretion in special circumstances.
• Cancelled trips on our behalf (due to weather etc.) will incur no charge.